Excellent store. Friendly staff and professional services were rendered well.
They are replacing my I Phone battery while I wait! Luv it!!! Best customer service ever!
Dave in the business services sections is so nice!! Helped us and was very generous! This man deserves a raise!
Over the past 10 years, I have used 4 different office depot locations and their print services. This one is by far the worst. I can honestly say I loved the products, customer service, and efficiency at each before. I am sad that I am now stuck with this location and having to look into alternate companies for my printing needs. Twice now I have been disappointed with 1)ability and products available to complete order (standard nothing special) and 2) Time required to print takes longer 3) fair customer service. 4) Over-priced. They will take every minute of a 24, more likely 48 hr window (I have always had it back the same business day, orders are automatically left for the next day). As for customer service, I waited in line to pick-up my non existent order (as online conformation said it would be ready, to have girl open another person's order and be like oh well I just wanted to see what that was, but no we dont have it ready.... Oh no, we wouldn't even start that till tomorrow if you placed today???? They had to substitute product to lesser quality item, yet still charged full price. Will not use again and do not recommend.
I have always used then for my binding services and it has always been about an hour turn around time. I took a 160 page document in to be bound and was told it would be two to three days. I was told by the manager they took a large cooperate jib and he did not have the manpower to do mine. I went in on a Tuesday and he told me they had multiple bindings that were due by Thursday on this cooperate job. Sounds like you took a job on a unrealstic time frame, or you don't have the manpower to accept such a large job. Either way you should not take a job that causes you to turn away customers for three days.
Office Depot is a US Electronics Store based in Opelika, Alabama. Office Depot is located at 2061 Tiger Town Pkwy, Opelika, AL 36801, USA.
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