A tech told me I had to bad sensors and I went and try to get them fixed and they started naming everything that I didn't ask them to fix and I Didn't ask for a diagnostic test but got charged for it. They lied and said I needed a timing belt to put the sensors in and when I told them I didn't have that type of money they told me I had to pay for the sensors they put in... Just really trash service!
Very Professional and great customer service! The new manager Nathan was very nice! I would definitely recommend this location to people!
Terrible service. I had an 11:00am appointment for an oil change and it took them 2 hours to do it. When I asked the front lady about it her only explanation was well some appointments take longer than others. There was no apology or anything. Plus, most places will check your tire pressure etc. and they did not do any of it. My tire pressure light was still on when I got back in the car. Don't go here unless you want unfriendly and terrible service.
Went in for a quick oil change, came out with a $1700 estimate for repairs. Really!!!
We made an appointment and everything seemed great until we actually got there. Apparently they aren't really experts with more luxury vehicles which is fine but the fact that the lady who set up the appointment knew what kind of car we had and didn't tell us "oh we aren't really experts on that type of vehicle" is upsetting. We are young and if it hadn't been for the technician, who told us they wanted to charge us 50 just to tell us they can't help. I feel this is not a business anyone should support. God bless the technician who was kind enough to tell us the truth. Don't come here.
Pep Boys Auto Service Tire is a US Car Repair based in Opelika, Alabama. Pep Boys Auto Service Tire is located at 3904 Pepperell Pkwy, Opelika, AL 36801, USA.
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