I've had very terrible experience in this store. Tricky return/price policy would make you feel very upset and disappointed. The owner's tone and manner was very rude and aggressive! If you want to buy anything cheaper stuff, you may find something away from this store. Be aware that you should not come back to the store to exchange or return your stuff. Like I experienced, you would feel horrible and painful. It's like a big gamble to spend thousands of dollars from this store.
Greg was amazing and answered all our questions and got us exactly what we wanted. And the prices are fantastic. Thank you Greg for all your help.
Bought a recliner. Goree's has a large selection. Originally planed on surveying various stores but once we visited Goree's we saw no reason to search further. Lisa was very knowledgeable concerning meeting our needs. Pricing was very reasonable. Highly recommend.
They are always so helpful and have the best prices in town. I always buy from them!
I have purchased furniture from this store over the years. The sales people (many of which are not with the company anymore) were excellent. Pam is very helpful. Recently I had back surgery and bought an adjustable bed. I replaced the box springs that came with the bed, that by the way, I purchased at Goree's as well. In replacing them I got rid of the railings as well. Now that I don't need the adjustable unit anymore, I decided to go back and repurchase new box springs but I needed railing as well. The sales associate explained to me that the bed has been discontinued so they didn't have the rails, but that she would see what she could come up with as a substitute. After a day or so I spoke with the owner and he said that any rail system would work. I explained to him what the associate told me and he disputed her position. He sent the delivery team out with the box springs and the railing system. Needless to say that disassembled my bed, moved the adjustable unit to the garage and attempted to put the railing system up. It did not work. They said they knew what I needed, but they would have to go back to the store and get it, after they made another delivery. After a few hours of them not returning I called back and spoke with the person who coordinated deliveries. He said that it was close to closing and he really didn't know what he could do. He said let me check and I will call you back. At 5:55 pm, after I hadn't heard from him, I called back and the owner answered the phone. I told him what happen and he said to me "well, ain't nothing I can do." He said, "It'll be Monday before I can get someone back there." I said to him that my bed is disassembled and I just had back surgery. I said " so you aren't going to send them back to at least put my bed back together?" How am I supposed to sleep. He said, "If I were you I would just put the box spring and mattresses on the floor and sleep like that." I told him that was not acceptable. He said well We just need to give you your money back . I said I agree. He never apologized for anything. I will never do business with this mom and pop operation EVER!! You try and buy local and this is the way faithful customers treated. The owner has always gotten angry when I call to ask for anything to be corrected or done right. I am always polite to any of his staff, and he is always nasty and unaccommodating. If I spend my money I expect theming to be done right. He acts as if he gave me furniture. WRONG!
Goree S Furniture Express is a US Furniture Store based in Opelika, Alabama. Goree S Furniture Express is located at 3797 AL-169, Opelika, AL 36804, USA.
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